When you are involved in a car accident, it can be a scary experience. Knowing what to do in the event of a collision is important so that you will be safe. Making the right decisions at the accident scene may also help you later during the auto collision repair process.
After an impact, you will probably feel a myriad of emotions. The first thing you need to do is stay calm and try not to panic. This can be very hard to do, especially if you are disoriented from the air bag deployment or impact. Check on everyone in the car to make sure they are safe and unharmed. Make a call to 911 and let them know that there has been a collision and inform them of any medical concerns.
North Carolina law states that if possible, you should move your vehicle to the side of the road. If the car is inoperable or unsafe, leave it where it is. If you notice the smell of gas or smoke, get everyone out the vehicle as soon as possible. Find a safe place to wait until law enforcement arrives. If you have a camera on hand, take some pictures of the scene. These pictures may be good evidence for your insurance claim.
Never admit fault. Even if you are certain the accident was your fault , never admit guilt. Be sure to answer all questions from law enforcement honestly and completely. Let the law enforcement officer determine fault and make any citations. If your vehicle is drivable, you can leave the scene once the officer gives you clearance. If your car is not drivable, law enforcement will arrange for a tow. If you have a particular auto collision repair shop that you prefer, now is the time to let him know. This will save you from having it tended later when it is time for auto body repair.
Contact your insurance company as soon as possible, even if the accident was not your fault. They will walk you through the process and assist you in contacting the other driver's insurance company if necessary. You will need to ask your auto collision repair shop to send the insurance company an estimate for repairs. Once this estimate is approved, the auto body professionals can get started on repairing your vehicle.
Be aware that many insurance companies will try to pressure you into using one of their preferred auto collision shops. By law, you are able to work with the shop that you prefer, not necessarily the least expensive. Your vehicle is a big investment so be sure that your are working with repair professionals who will only use new, quality parts and restore your vehicle to pre-loss condition. Find a repair shop where you will not only receive the best workmanship available but also the highest level of customer service.
Anytime you are involved in a car accident, it is a highly emotional situation. Try to keep your wits about you and remember as much of this information as possible.
