Intuit, the quintessential success story in the Silicon Valley software industry with a remarkable contribution in giving a makeover to old and worn out face of the 19th-century accountancy, has bestowed the accounting community with reducing the time-consuming paper-based and manual worksheets preparation job and making it a user-friendly digital phenomenon. Not too surprisingly, Intuit’s or for that matter any Silicon Valley juggernaut’s success owes its growth to a rapid breakthrough in the Information technology. The dawn of the internet and the spectacular advancements in the computer hardware paraphernalia like printers, fax, and scanners during the era of baby boomers had marked the usher in of a new era for digital accounting. Intuit’s astute creators leveraged on the same and created what is today a $ 4.19 billion tech giant.
QuickBooks, one of many Intuit brands with a subscription base of over 1.5 million, has been commanding the accounting community’s adulation and accolades for quite some time now. QuickBooks’s services like “Creating estimates”, “Tracking of time and projects”, “Invoice Preparation”, “Online Tracking of expenses”, and “getting financial reports” have turned people’s choice in its favor. Further, Intuit has rolled out its new product “QuickBooks Self-Employed” which exclusively caters to a burgeoning rise of entrepreneurs and freelancers.
To connect the dots between a sprawling spectrum of brands and user base worldwide, an equally diverse support service is a key necessity that Intuit has acknowledged and entrusted itself into. And to make it successful, it has pooled in its Intuit Customer Support resources to retain its users. Commencing its journey with its maiden product “Quicken” in 1983, which garnered a new hope for accountancy in its quaint days, Intuit did get bloated with issues that its product carried with itself. A topsy-turvy progress then followed with loopholes eradication and momentum gain by launching TurboTax, Payroll, and QuickBooks.
When one searches on Google for “QuickBooks common issues”, which show up on one’s screen in a flick of seconds, it wouldn’t take so long to decide where to glean from. Though to name a few, here are some issues that possibly every rookie user has sought assistance for, at one time or another, from Intuit Customer Support:
• Software installation / Software Setup.
• MS Outlook integration and importing Data to Excel.
• Resolve errors around payment screen.
• Support to generate accurate PF, PT, ESI, and TDS report.
• Data back-up and Restoration of QuickBooks.
• Synchronization of QuickBooks with Microsoft Office.
To delight its user base of millions, Intuit has plenty to offer on its customer service package. With easy connectivity to the internet and mobile phones, Intuit has made sure that the users could reach its technical support via any medium they find convenient. The following support services will help users to receive the assistance they have been looking for.
Text Your Problem: Intuit provides “Ask Your Query”/”Submit Your Question” platform on each of its Online Community the users are connected with. The communities like TurboTax community, Quicken community, Intuit Payroll community and Intuit QuickBooks community can be subscribed to free of cost. Quicken and TurboTax have their dedicated websites where users can search for any sort of services they need. So how this support does really works? No rocket science. The user just has to submit his/her query and wait for the responses from other users to get posted.
On Call support: To guide users with a quick assistance through remotely accessed diagnosis, Intuit has provided expert support numbers for Quicken, Payroll, and QuickBooks. The phone support is available only during the weekdays.
Independent Support: Apart from the Intuit Support, users have many alternatives in the form of the third party intuit customer support companies. To entice customers, on top of attractive premium plans, round the year discount schemes are provided. They claim to provide prompt, 24×7 round the clock, and on demand remotely accessed diagnosis to their subscribed customers.