For most people, getting into a car accident is a traumatic experience. However, if injuries are limited or if the only thing damaged is the car, the worst may be yet to come. Having a vehicle repaired can often be a frustrating and annoying experience that tests the patience and sanity of the vehicle owner. Dealing with insurance companies and car repair shops can be a costly and emotionally draining event. However, by understanding the process, it can be made just a little bit easier and more likely to result in a positive experience.
The first step of the repair process is to get an inspection and an estimate. Learning just a little about this process will help you get your vehicle repaired at the lowest price, in the shortest amount of time, and with the best quality.
The first thing to understand is that collision estimation and repair is a process that takes some time. It is essential to get estimates from at least three different repair shops – it takes time, but it is worth it. Though much of the estimating process is done by computerized software that utilizes industry standards and set pricing, there is still room for discretionary costs and varied labor pricing. When you take your car in to a shop for an estimate, there are many things that a repair technician looks for. These are part of the initial inspection:
- Figuring out the point of impact and the intensity of impact to determine and locate any less obvious damage areas.
- Checking all steel components of the vehicle to determine welding or replacement needs.
- Checking all plastic parts to determine replacement needs.
- Getting an understanding of the repair history of the vehicle to help distinguish old damage from new.
- Determining any damage to engine parts.
- Determining nay damage to the suspension system.
- Determining any paint needs.
This next group of tasks is part of the estimate:
- Check parts availability and pricing.
- Determine the total hours of labor needed to replace parts and repair any damage, include paint.
- Prepare documentation detailing all repairs, parts needed, prices, and labor hours.
- Detail any procedures that need to be sent out – mechanical, suspension, engine repairs, etc.
- Explain each item listed on the estimate to the vehicle owner.
Once these checklists are completed, it is time for you, the owner, to make a decision. You should determine if the body shop technician has gone through all these steps. If not, it might be wise to move on to the next place. If the checklist is complete, this shop should be considered. It is, however; still important to make sure to get at least three estimates. With multiple estimates, you can make an informed decision based on total cost, total time to do all repairs, and customer service.
