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Officials are trying to identify the woman in the Facebook video, that’s quickly gone viral, to ban her permanently from the Louisville mall.
Buckner wrote on Facebook, “This Hispanic lady was purchasing items and the transaction was almost complete, then her friend brings up some shirts to be added to her purchase instead of getting in line.”
She explained that this is what set the woman, seen in the blue-ish/gray sweater in the video, off.
BuzzFeed News has reached out to Buckner to learn more.
She then turns to the cashier, and asks him, “Tell them to go back to where they belong.”
The woman is seen and heard shouting a slew of racially-charged statements at the customers at the register, including making an assumption they're on welfare.
“Prey[ing] on welfare,” she said. “The taxpayers probably paid for all that stuff.”
“We are aware of the video posted online today from inside JCPenney,” officials wrote. “Jefferson Mall strives to create a comfortable and convenient experience for all of our guests and we absolutely do not condone this type of behavior.”
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