The New York State Department of Insurance (DOI) just released the 2008 Annual Ranking of Automobile Insurance Complaints. The report has been issued to help consumers find the automobile insurer that best meets their needs. You can use this report to compare the ranking of the insurance company you are doing business with now, or check another company you may be considering.<\/p>\n
This report analyzed data collected from 2006 and 2007. It only ranks companies doing business in the State of New York. However, as New York is a heavily populated state, with both big urban centers and big suburban areas, the report can be considered a good representation of insurance company performance nationwide.<\/p>\n
How The Ranking Works<\/b><\/p>\n
The insurance companies are ranked on a complaint ratio. The ratio is calculated by the number of complaints upheld against companies as a percentage of their total private passenger auto business.<\/p>\n
Insurers with the fewest upheld complaints per million dollars of premiums are shown at the top of the list. The companies with the highest ratio of complaints are ranked at the bottom.<\/p>\n
Other Information to Consider<\/b><\/p>\n
The ranking of an insurance company is important, but it is only one characteristic that consumers should weigh when considering doing business with an insurance company. Others are:<\/p>\n
o\tReferrals from friends, relatives, neighbors or co-workers about the experiences they had with their insurance companies
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o\tPrice of the premium versus perceived value
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o\tSearch the Internet for other ideas
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o\tCheck your state’s DOI website, which may contain valuable consumer information about companies doing business in your state.<\/p>\n
What The Ranking Does and Does Not Contain<\/b><\/p>\n
o\tPrivate passenger insurance is the only type evaluated.
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o\tIt only includes the complaints referred by consumers to the DOI. It does not include complaints made directly to the insurance companies.
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o\tComplaints are “upheld” when the DOI agrees with a consumer that an insurance company made an inappropriate decision.
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o\tInformation from prior years is included in the tables so consumers can see if the company has improved or gotten worse.
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o\tAll companies with at least $10 million in premium in 2006 and 2007 are included in the ranking. Insurers with less than $10 million were included if they had 10 or more complaints against them.<\/p>\n
Top Three Most Common Complaints<\/b><\/p>\n
1.\tMonetary settlements – settlement amount is too low.
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2.\tPolicy terminations
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3.\tPromptness of insurance payments<\/p>\n
2007 Auto Complaint Listing (ranked lowest number at top, higher as you go down)<\/b><\/p>\n
1.\tMercury General Group
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2.\tAmerican Express, Amex Assurance, IDS Property Casualty
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3.\tEveready Insurance Co.
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4.\tElectric Insurance Group
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5.\tAmica Mutual
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6.\tPreferred Mutual Insurance Co.
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7.\tUnited Services Automobile Assurance Group (USAA)
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8.\tChubb
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9.\tUtica Mutual
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10.\tState F*arm
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11.\tCentral Services Group, Central Insurance Group, NY Central Mutual Fire Ins.
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12.\tMain Street America Group, National Grange Mutual
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13.\tProgressive
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14.\tLiberty Mutual
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15.\tKingsway Insurance Group, Lincoln General Ins.
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16.\tResponse Insurance Group
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17.\tNationwide Insurance
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18.\tAmerican Modern Ins. Group, American Family Home Ins.
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19.\tSt. Paul Travelers
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20.\tUnitrin Group, Kemper
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21.\tErie Insurance Group
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22.\tBerkshire Hathaway Insurance, GEICO
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23.\tAllstate Insurance
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24.\tThe Hartford Insurance Group
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25.\tHanover Insurance, Citizens Ins., Allmerica Financial Alliance
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26.\tMetropolitan Group
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27.\tAmerican National Financial Group
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28.\tAllianz Insurance Group
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29.\tGMAC, Integon, MIC P&C, National General Ins. Co.
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30.\tZurich Ins.Group, Foremost, Maryland Casualty
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31.\tHannover RE Group, Clarendon National
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32.\tState Wide Insurance
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33.\tWhite Mountains Group, OneBeacon, Esurance, Auto One Ins.
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34.\tCountrywide Insurance
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35.\tSafeco Insurance Group
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36.\tAmerican International Group (AIG)
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37.\tTri-State Consumer Ins. Group
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38.\tInterboro Mutual
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39.\tInfinity Property & Casualty
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40.\tLong Island Insurance<\/p>\n
Conclusion<\/b><\/p>\n
If your auto insurance provider is not shown on this list, it could be that they don’t sell insurance in New York. Or, it could be that their number of complaints is worse than the company in the #40 position!!<\/p>\n
Think about this statement, my friends.<\/p>\n
The only thing that truly matters about your auto insurance is what happens when you submit a claim. Claims are about KEEPING PROMISES. When the insurance companies don’t keep their promises, the complaints pile up!<\/p>\n
So, why would you EVER consider doing business with any insurance company LOWER than NUMBER 10 on the list?<\/b><\/p>\n
If you are one of the unfortunate people who experience an automobile loss of any kind, you’ll need to know how to handle your insurance claim so that you maximize your recovery. I’ll even be so bold as to say this: If you do not use the strategies for submitting a claim found in my book, you will not collect all the money you are entitled to collect.<\/b> You will need to know how to take control of your insurance claim, and add hundreds or even thousands more dollars to your claim settlement. For more information, check out the website shown below in the Resource Box.<\/p>\n","protected":false},"excerpt":{"rendered":"
The New York State Department of Insurance (DOI) just released the 2008 Annual Ranking of Automobile Insurance Complaints. The report has been issued to help consumers find the automobile insurer that best meets their needs. You can use this report to compare the ranking of the insurance company you are doing business with now, or […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[83,11,287],"_links":{"self":[{"href":"https:\/\/techfeatured.com\/automotive\/wp-json\/wp\/v2\/posts\/2249"}],"collection":[{"href":"https:\/\/techfeatured.com\/automotive\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techfeatured.com\/automotive\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techfeatured.com\/automotive\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techfeatured.com\/automotive\/wp-json\/wp\/v2\/comments?post=2249"}],"version-history":[{"count":0,"href":"https:\/\/techfeatured.com\/automotive\/wp-json\/wp\/v2\/posts\/2249\/revisions"}],"wp:attachment":[{"href":"https:\/\/techfeatured.com\/automotive\/wp-json\/wp\/v2\/media?parent=2249"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techfeatured.com\/automotive\/wp-json\/wp\/v2\/categories?post=2249"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techfeatured.com\/automotive\/wp-json\/wp\/v2\/tags?post=2249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}