Infrastructure Management refers to the management of many operation functions of an organization such as processes, policies, tools and equipments, data, human resources and external contacts. It can be divided into categories like network management, systems management, storage management etc. In the Information Technology sector IT outsourcing services like IT server support, network support, desktop support etc play a vital role in IT Infrastructure Management.

Almost all the businesses in the technology sector in India are adopting the management of their IT infrastructure and through this they are drastically reducing their operational costs. The IM of an organization should formulates the reliability, availability and performance of its IT infrastructure. IT covers IT management, business process management, customer relationship management hosted services and managed services. It provides an important place to the service quality and delivery of a company to its clients.

The information technology infrastructure of Indian emanating in the onward motion since the 80’s. Various technology institutes are providing comprehensive technical courses and creating IT professionals who are giving their services to Indian companies as well as abroad. The infotech sector in India has spread its wings in the major metro cities like Chennai, Bangalore, New Delhi, Noida, Mumbai, Kolkata and many others. Indian IM Industry is gradually booming during the last two decades and as a result from this jobs in the technical field are going beyond one million. And the software industry output is going to reach over $15 billion.

The complexity of infrastructures is also increasing with everything. Many websites and blogs of different services providers help in gaining knowledge as well as sharing ideas. Infrastructure management has increased the use of digital processes for in every industry. Infrastructure companies in India are providing solutions to the people. The revenues from IM are also increasing at a very fast rate in which the IT sector is major. With this we can say that IM is increasing with the growth of the organization.